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Main Library

200 W. Washington St.

Bluffton, IN  46714

(260) 824-1612

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Ossian Branch

207 N. Jefferson St.

Ossian, IN  46777

(260) 622-4691

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Frequently Asked Questions

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What are your hours?
Main Library:
Monday - Thursday 9:00 AM - 8:00 PM, Friday 9:00 AM - 6:00 PM, Saturday** 9:00 AM - 5:00 PM, Closed Sunday

** Saturday hours Memorial Day through Labor Day are 9:00 AM - 12:00 PM

Ossian Branch: Monday - Thursday 9:00 AM - 8:00 PM, Friday 9:00 AM - 5:00 PM, Saturday 9:00 AM - 12:00 PM, Closed Sunday

How long can I keep items I borrow?
The Loaning Period section of our Circulation Policy.

How much are overdues?
Extended User fees are 25 cents per day, except for entertainment video cassettes and DVDs, which are $1.00 per tape per day.

How much does it cost to rent videos and DVDs?
Entertainment VHS videos are free.  Entertainment DVD videos are 50 cents per rental.  All videos shelved in the non-fiction collection are free.

How old do you have to be to check out videos?
Patrons must be 18 years old to check out most videos.  Young Adults (ages 12-17) may check out non-fiction videos.  Children under 18 may use their parents' cards to check out any video, if the child brings the card with them and their parent has signed their application allowing this.

Can I renew my items?
Yes, as long as no one else has placed a hold on the item.  (Some types of items, e.g. magazines and most videos, cannot be renewed.)  You can renew items two times.  7-day loan items may only be renewed once.

How can I renew my books?
Either in person, by telephone or by logging into the on-line library catalog.

Can I renew overdue items?
Yes, but you will need to pay the fine.  If you renew by telephone or the internet, the fine should be paid on your next visit to the library.

What else can I do via the online library catalog?
You can check the availability of books, place holds and check your account.

How can I access my account using the online library catalog?
Type your library card (all 14 digits) and PIN in the appropriate boxes (found in the upper right hand side).  If you did not receive a PIN, contact the library.

Can you let me know that my books are due?
Yes, if you give us your email address, our computer will send a notice to your email account informing you that you have items that are due in the next few days.  

Please remember that email notifications are not 100% reliable, since it is dependent on factors that are often out of the sender’s control --- Internet service, Internet providers, and computer hardware. Right now, dozens of our emailed pre-notice reminders “bounce-back” every day due to expired and inactive e-mail accounts, full mailboxes, and other unknown factors. Patrons will need to keep us up-to-date with current e-mail addresses. 

How old do you have to be to get a library card?
Children may get a library card at age 4.

Does it cost anything to get a card?
People who reside in Wells County, but not within the city limits of Markle, are entitled to their first library card at no charge.  Lost cards cost $1.00 to replace.  People who own property in Wells County are also eligible for a free card.

What do I need to get a library card?
People over the age of 18 must bring proof of address when they apply for their first library card.  This can be a driver's license, check, lease or any piece of mail other than a personal letter.  Children must have an adult sign their application before they can get a card.  Property owners must bring their property tax bill.

Why can't people in Markle get a library card for free?
Libraries are supported through property taxes.  The residents of Markle pay their library tax to the Huntington City-Township Public Library. However, in 2010 Huntington-City Township Public Library and Wells County Public Library did sign a reciprocal borrowing agreement that now allows card holders to use both library systems.  Contact the library for more information.

Can I check out books if I don't live in the Wells County Public Library's taxing district?
Yes, by either purchasing a non-resident card for the Wells County Public Library or by buying a PLAC card.

What is a PLAC card?
A Public Library Access Card allows patrons to check out books from any library in the state of Indiana.  See our Get A Card page.

How much does it cost for a non-resident card or a PLAC card?
The cost is determined by a formula.  The Patrons section of our Circulation Policy notes our current fees.

Do you offer public FAX service, laminator or scanner?
The Library does not provide these services for the public.

Does the library have a notary public?
A Notary Public is available at both the Main Library in Bluffton and the Ossian Branch.  Please contact the library for available hours.

What types of public computers do you have?
Computers are available for database searching, educational game playing,
Internet access , and personal use (word processing, spreadsheets, graphic design, etc). There is a printing fee: 10 cents per b/w page and 50 cents per color page.

Do you have programs for my children at the Main Library? 
Yes, see our list of offered children's programs.

How about at the Ossian?
Of course.  See our list of offered children's programs at the Ossian branch.   

What kind of materials do you have for people researching their family tree?
Visit our Genealogy page for a full list.

Do you have tax forms?
The library receives many standard forms from the IRS and State of Indiana.  These are free to patrons and are usually available from mid-January through the end of April.  Other forms can be photocopied or downloaded from the Internet.  There is a 10 cent per page fee for these.  Federal forms are available at www.irs.ustreas.gov/formspubs/index.html and state forms can be located at www.in.gov/dor/taxforms.  

Do you have books on "do-it-yourself" divorce?
Yes, but the books are either in the reference collection, which do not loan, or are deposit books, which require a deposit before they can be checked out.  Forms are also available on the internet at www.in.gov/judiciary/selfservice/forms.html.

How can patrons know if a book is large print?
Our large print books have the letters "LP" at the end of the call number and the location is the "Large Print Collection." Patrons can search just for Large Print books by typing "large print" in the default search box or do a power search and use the drop down box on the "location" option and select "large print collection."

Will the computer tell me what the #1 book in a series is?
We sympathize with how hard it is to keep track of series so we try to label the spines with the series name and number.  If you know the series name, you can search for it by putting the series in the search box and selecting "series" from the drop down box. This will bring up all the titles we have in the library with that series listed in their records. Also, if you find a book and want to know if it is a series and has other titles, click on "details" and then select the "catalog record" tab at the top. In the record you should find a series listing. The name of the series is a link. If you click on it, it will bring up the other titles we own in the series.  The What's Next?: Books In Series™ database of the Kent District Library helps you search series fiction.

 

 

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