Bronze Statue of a Frog by the Children's Room in the Main Library
Home Frequently Asked Questions
What are your hours?

Bluffton - Main Library: Monday - Thursday 9:00 a.m. - 8:00 p.m., Friday 9:00 a.m.- 6:00 p.m., Saturday* 9:00 a.m.- 5:00 p.m., Closed Sunday
* Saturday hours Memorial Day through Labor Day are 9:00 AM - 12:00 PM
Ossian Branch: Monday - Thursday 9:00 a.m.- 8:00 p.m., Friday 9:00 a.m.- 5:00 p.m., Saturday 9:00 a.m.- 12:00 p.m., Closed Sunday

How long can I keep items I borrow?

Art Prints - 2 months
Most Non-fiction and Fiction - 21 days
New Books by popular authors - 7 days
Music CDs and Cassettes - 21 days
Books on Tape or CD - 21 days
CD-ROMs - 21 days
Juvenile Magazines - 21 days
Juvenile Reference Books - 7 days
Reserved Books/Special Collections - 7 days
Adult Magazines and Newspapers - 7 days
Pamphlets - 7 days
Video Cassettes - 7 days
DVDs - 7 days
Blu-Ray DVDs - 7 days
Adult Reference & Indiana Room Materials - in-library use only

How much are overdues?

Extended User fees are 25¢ per day, except for entertainment video cassettes, DVDs and Blu-Rays which are $1.00 per title per day.

How much does it cost to rent videos?

Entertainment DVD and Blu-Ray videos are 50¢ per title. All videos shelved in the non-fiction collection are free.

How old do you have to be to check out videos?

Patrons must be 18 years old to check out most videos. Young Adults (ages 12-17) may check out non-fiction videos. Children under 18 may use their parents' cards to check out any video, if the child brings the card with them and their parent has signed their application allowing this.

Can I renew my items?

Yes, as long as no one else has placed a hold on the item. (Some types of items, e.g. magazines and most videos, cannot be renewed.) You can renew items two times. 7-day loan items may only be renewed once.

How can I renew my books?

Either in person, by telephone or by logging into the on-line library catalog.

Can I renew overdue items?

Yes, but you will need to pay the fine. If you renew by telephone or the internet, the fine should be paid on your next visit to the library.

What else can I do via the online catalog?

You can check the availability of books, place holds and check your account.

How can I access my account using the online library catalog?

Click the My Account link and type your library card (all 14 digits) and PIN in the appropriate boxes. If you did not receive a PIN, contact the library.

Can you let me know when my books are due?

Yes, if you give us your email address, our computer will send a notice to your email informing you that you have items that are due in the next few days. Please remember that email notifications are not 100% reliable, since it is dependent on factors that are often out of the sender’s control --- Internet service, Internet providers, and computer hardware. Right now, dozens of our emailed pre-notice reminders “bounce-back” every day due to expired and inactive e-mail accounts, full mailboxes, and other unknown factors. Patrons will need to keep us up-to-date with current e-mail addresses.

How old do you have to be to get a library card?

Children may get a library card at age 4.

Does it cost anything to get a card?

People who reside in Wells County, but not within the city limits of Markle, are entitled to their first library card at no charge. Lost cards cost $1.00 to replace. People who own property in Wells County are also eligible for a free card.

What do I need to get a library card?

People over the age of 18 must bring proof of address when they apply for their first library card. This can be a driver's license, check, lease or any piece of mail other than a personal letter. Children must have an adult sign their application before they can get a card. Property owners must bring their property tax bill.

Why can't people in Markle get a library card for free?

Libraries are supported through property taxes. The residents of Markle pay their library tax to the Huntington City-Township Public Library. However, in 2010 Huntington-City Township Public Library and Wells County Public Library did sign a reciprocal borrowing agreement that now allows card holders to use both library systems. Contact the library for more information.

Can I checkout books if I don't live in the Wells County Public Library's taxing district?

Yes, by either purchasing a non-resident card for the Wells County Public Library or by buying a PLAC card.

What is a PLAC card?

Public Library Access Card allows patrons to check out books from any library in the state of Indiana.  If you have a home library* you are eligible to purchase a PLAC card which is $65 for one year.  Fee determined by the Indiana State Library.

How much does it cost for a non-resident card or a PLAC card?

The cost is determined by a formula. The Patrons section of our Circulation Policy notes our current fees.

Do you offer public fax service?

Both of our locations have a public fax available to send faxes only.  The fee is $1.75 for the first page and $1.00 for each additional page.  You may pay by credit card or by purchasing a fax card from the front checkout desk.

Does the library have a scanner?

Both of our locations have a scanner available to the public. There is no charge for this service.

Does the library have a Notary Public?

A Notary Public is available at both the Main Library in Bluffton and the Ossian Branch. Please contact the library for available hours.

What types of public computers do you have?

Computers are available for database searching, educational game playing, Internet access , and personal use (word processing, spreadsheets, graphic design, etc). There is a printing fee: 10¢ per black and white page and 50¢ per color page.

Do you have programs for my children at the library?

Yes, see our calendar of events for a list of available programs.

Do you have tax forms?

The library receives many standard forms from the IRS and State of Indiana. These are free to patrons and are usually available from mid-January to one week after deadline. Other forms can be photocopied or downloaded from the Internet. There is a 10¢ per page fee for these. Federal forms are available at www.irs.ustreas.gov/formspubs/index.html and state forms can be located at www.in.gov/dor/taxforms.

Do you have books on "do-it-yourself" divorce?

Yes, but the books are either in the reference collection, which do not loan, or are deposit books, which require a deposit before they can be checked out. Forms are also available on the internet at www.in.gov/judiciary/selfservice/forms.html.

How do I know if a book is large print?

Our large print books have the letters "LP" at the end of the call number and the location is the "Large Print Collection." Patrons can search just Large Print titles by selecting Large Print in the drop down box in our online catalog.

Will the computer tell me what the first book in a series is?

We sympathize with how hard it is to keep track of series. If you know the series name, you can search for it by typing the series name in the online catalog search box. This will bring up all the titles we have in the library with that series listed in their records. Also, if you find a book and want to know if it is a series and has other titles, click on the title and series information will display under Novelist Content. The What's Next?: Books In Series™ database of the Kent District Library helps you search series fiction as well.